Let's Fix

Nope! You can just bring in your computer to our shop, no appointment necessary. We operate on a first come first serve basis, but we do offer Rush Service if you need your computer back right away. We only need appointments for house calls.

It depends on the issue (and how busy we are) but most repairs are done within 3-5 business days and sometimes even sooner! Advanced hardware repairs or repairs that require custom ordered parts can take longer depending on the severity of the issue. We take pride in having extremely fast turn-around and in many cases we have fixed our customers computers on the spot for them. All or our repairs are done "in house" to ensure the fastest turnaround time possible. There are cetain steps to it: 1. Take a backup If your machine is still working, be sure to backup the entire hard-drive (or at least your most important documents) before you start. Copy the whole of your "My documents" (or "Documents" on a Linux machine) onto a USB flash drive or burn it onto a CD-ROM. If your computer won't boot to let you back it up, you may be able to boot it from a CD-ROM or startup floppy (remember those?) and then copy files that way. (Another handy tip: if you're familiar with Linux, you might be able to boot using a Linux live CD, mount the Windows partition, and then copy the files onto an external flash drive inside Linux.) If you're pretty sure the hard drive is intact, you may want to remove that and put it somewhere safe before you try other repairs. You'll generally be able to read the hard drive from one machine in another, though you probably won't be able to boot up from it in a different machine. One thing to note in passing is that making backups only when your computer has just crashed is a bit silly. Get into the habit of making backups regularly. Corporate IT departments usually back up their systems every night. Since I work from home, I make sure I back up the documents folder on my hard drive once a week without fail: it takes about a minute to copy the whole thing onto a USB memory stick, overwriting one of the backups from previous weeks. Try to organize your computer so the regularly changed items are in one place and quicker to copy. Backup less frequently changed things (maybe your photo or music collection) less often. Remember you can use things like MP3 players to store computer files as well as music, so you can use those as handy portable backups if you need to. Another good tip is to keep an offsite backup somewhere. Keep a copy of your home computer's documents folder on a USB drive in your desk at work, for example. Then you're better protected against things like fire and theft. There are also plenty of secure, inexpensive cloud-based storage systems (such as Amazon's S3, Google Drive, and Apple iCloud) that you can use to backup your files online.

The computers that come into our operating room are worked on in a "first come first serve" basis. If your issue requires immediate attention we offer Emergency Rush Service for an additional fee. This services lets you "cut the line" and we work to fix you computer immediately. Virtually every modern laptop has several USB sockets and it's easy to plug in an external keyboard, mouse, screen, webcam, hard drive, and so on. Most laptops also have a PCMCIA card socket (a thin slot on one side) where you can plug in an external modem, Wi-Fi card, or USB hub. If something obvious breaks on your laptop, the simplest, cheapest, and easiest "repair" you can make is often to switch to an external device. So, for example, if your keyboard breaks, you can use a plugin USB keyboard. If your sound card packs up, get yourself something like a Griffin iMic (a little external sound card that plugs into your USB port). If the modem stops working, use a plugin modem card in the PCMCIA port. If one of your USB sockets stops working, get a plugin USB hub and use that in one of the other USB sockets instead; if all your USB sockets fail, get a PCMCIA USB hub. You can usually buy these sorts of addon "peripherals" for a few dollars on eBay and you can fit them in seconds, yourself, without tinkering inside your computer or worrying about making things worse. Job done!

Yes, we work on Mac Laptops and Desktops for both hardware and software issues. We can even make Macs and PC's work together in your network. System Information provides detailed specifications and other information about your Mac hardware and software, including your network and external devices. In some versions of OS X, this app is called System Profiler. MacBook Pro elevates the notebook to a whole new level of performance and portability. Wherever your ideas take you, you’ll get there faster than ever with high-performance processors and memory, advanced graphics, blazing-fast storage and more. With eighth-generation Intel Core processors, MacBook Pro reaches new heights in compute performance. The 15‑inch model now features a 6‑core Intel Core i9 processor that works up to 70 per cent faster than the previous generation, enabling up to 4.8GHz Turbo Boost speeds. And a quad‑core processor on the 13‑inch MacBook Pro with Touch Bar now makes it up to twice as fast as the previous generation. So when you’re powering through pro‑level processing jobs like compiling code, rendering 3D models, adding special effects, layering multiple tracks or encoding video, you’ll get everything done. Faster.

Yes, we work on Windows Laptops and Desktops for both hardware and software issues. Building a great Windows 10 device starts with selecting the right components. Understanding the difference between minimum and optimal hardware requirements will ensure the best usability and performance. Our guidelines explain the requirements to implement Windows features like Cortana, Windows Hello, Touch, Windows Pen, and Continuum. A window can usually be resized by the user. For example, it can be stretched on any side, minimized, maximized, and closed. On today's multitasking operating systems, you can have a number of windows on your screen at the same time, interacting with each whenever you choose. The window first came into general use as part of the Apple Macintosh. Later, Microsoft made the idea the foundation of its Windows operating system (which was actually a graphical user interface for the Disk Operating System ( DOS ) operating system on IBM-compatible PCs). The X Window System was developed as an open cross-platform windowing system for use in networks. It allows a client application in one computer to request windowing services at a user's workstation computer.